What is the state of the Hospitality industry, post covid? Fill out the survey below, and let’s find out… Hospitality industry post covid Step 1 of 6 16% Which country is your establishment in?(Required) What kind of hospitality business do you have (if you have more than one - base it on your main income source):(Required)Lodging [Hotel, Lodge, BnB, vacation rental]Food + Beverage [i.e. Restaurant, Cafe, Coffee Shop, Pub, Deli's]Recreation [i.e. theme parks, museums, theatre, art exhibilition]Meetings + Events [i.e. Conferences, sporting events, business events, farm shows, markets]Do you own, manage, run, or work in the hospitality business?I'm the Owner [or part-owner] of the businessI run and manage the businessI work in the hospitality industry How has business been since Covid?(Required)Same as before CovidBetter than before CovidWorse than before CovidAwesome News! Your Turnover was better than before Covid... How well did you do?(Required)If your business has grown in the last year, What has been the biggest factor in your growth?(Required) Did you need to refresh your brand post Covid to attract more clients? If so, what area did you focus on?(Required) No changes were made to the brand Brand strategy + focus Brand identity (logo, colours, type, icons, patterns, graphics) Website Updated marketing collateral (think flyers, info cards, stationery) Social Media (including profile revamp & graphics) Brand imagery Upgrading the experience / facilities How much did you invest in your brand refresh [excluding your marketing spend]?(Required)Under $1000Between $1k - $5kBetween $5k - $30kBetween $30k - $100k$100k+ What marketing efforts have you implemented to increase sales?(Required) Socials media (organic) Social media (paid) Google ads Online travel agencies (booking.com, Airbnb, lekkerslaap, Knightsbridge.) Email Marketing WhatsApp Marketing Referral + Loyalty programs Which of the online platforms has brought the best clients to your business (in terms of income & quality client) - in this last year?(Required) Online Platforms - include Travel agencies, booking platforms, google etc.What has been the best marketing approach for your business in this last year?(Required)Socials media (organic)Social media (paid)Google adsOnline travel agencies (booking.com, Airbnb, lekkerslaap, Knightsbridge.)Email MarketingWhatsApp MarketingReferral + Loyalty programsOtherIf other... Please elaborate(Required)How much did you invest in your marketing this past year [excluding your branding spend]?(Required)Under $1000Between $1k - $5kBetween $5k - $30kBetween $30k - $100k$100k+ What is the biggest factor that influences someone to stay at your establishment:(Required) Location Travellers needs (equipment, room size, WIFI etc) Aesthetics [How the room looks] Your story / experience Deals offered What [in your opinion] is the main motivation for travel now [in the last 6 months] Want to know the results?Enter your Info below + we'll send you the results once the survey is complete... giving you the first peek into the trends in your industryWould you like us to send you the survey results?(Required)Yes, Please Send the resultsNo, I don't want to see the outcomeName(Required) First Email(Required)
